PAIA Manual

1. Introduction

This manual is published by Geekie (Pty) Ltd in compliance with section 51 of PAIA. It describes categories of records held and the process for requesting access.

2. Particulars of Geekie

• Name: Geekie (Pty) Ltd
• Information Officer: The Director
• Address: 177 Oxford Rd, The Zone @ Rosebank, Johannesburg, 2196
• Telephone: 069 111 3111
• Email: [email protected]

3. Information Regulator guide

The Information Regulator publishes a guide on using PAIA. It is available through the Information Regulator of South Africa.

4. Categories of records

• Company registration, governance, tax and statutory records.
• Client contracts, project records, correspondence, invoices and support records.
• Supplier, contractor, employment and operational records.
• Policies, security records and technical documentation.
• Records processed for clients as an Operator, subject to client authority and applicable law.

5. Request procedure

• Submit the prescribed PAIA request form to the Information Officer.
• Identify the record with sufficient detail and explain the right to be exercised or protected.
• Provide proof of identity and authority where acting for another person.
• Pay prescribed request or access fees where applicable.

6. Response and refusal

Geekie will respond within the period required by PAIA, subject to lawful extensions. Access may be refused on grounds permitted by PAIA, including privacy, confidentiality, security, legal privilege and commercial interests.

7. Personal information

Requests concerning personal information are also subject to POPIA and the Privacy Policy.

8. Availability

This manual is available on the Geekie website and may be requested by email without charge. Copying or other prescribed access fees may apply.